Memorial Employee Assistance Services

Disease Management and Health Coaching

Wellness is the pursuit of mastery of one's physical and mental well-being, and developing the motivation to sustain wellness.

By calling our EAP/Work-Life line or our Health Coaches directly, your employees and members can access professional health coaches who are dedicated to providing personalized wellness coaching, education and referral services. MEAS's approach is grounded in our vast knowledge of applied behavioral science, and we recognize the behavioral tenets in lifestyle-induced health problems and chronic conditions. Our coaches have backgrounds in the behavioral fields and are skilled in motivational interviewing, cognitive reframing and realistic goal setting. We derive our strength from the optimal use of trained behavioral intervention professionals, an area where we have more than 25 years of experience.

In addition to behavioral intervention professionals, our Health Coaching Team includes dieticians, diabetes educators and fitness instructors. These resources are fully integrated into the health coaching process.

Our Health Coaches can help by motivating members to:

  • Lose weight
  • Eat healthy
  • Stop smoking
  • Get fit
  • Manage stress and anxiety
  • Manage alcohol intake
  • Improve sleep hygiene

Health Coaching Process

  1. The member provides background data through an online or telephonic health and lifestyle assessment
  2. During the first session, the member identifies priorities and develops a personal wellness vision and 90-day plan
  3. In subsequent sessions (each week or month), the member and coach review progress, explore and resolve pressing issues, and agree on goals for the following session.

Additional Benefits

  • Access to online, science-based educational information and tools
  • Health Risk Assessment that provides measurable, actionable information about health status
  • Consultation on incentivized versus non-incentivized models

Our Value Propositions for Employers

  • Greater integration of health coaching with EAP, Work-Life, Disease Management and behavioral benefits
  • Increased cross-referrals that complement (not compete against) existing programs
  • Greater engagement rates by using evidenced-based motivational interviewing
  • Pre/Post measurement of real workplace outcomes (absenteeism, presenteeism, work engagement, workplace distress)
  • Reductions in physician visits for somatic illness